Generally, it is not possible that some items do not reach to you as expected, but here is a quick guide to help you in case your requested Item is not as per your requirements.
- BARKS n' REC team is available to ensure that your concern regarding faulty item(s) is respond with as quickly and easily as possible.
- We offer 14 days warranty period for all food items purchased from our online store starting from the date of purchase.
- For items other than Pet food products, we offer 30 days warranty period from the date of purchase. Warranty only covers manufacturer defect. Item(s) MUST be accompanied by receipt of purchase.
- Subject to manufacturer’s warranty if and when applicable.
- If you have an issue with your purchased Item, please contact us.